Admissions FAQ

1. What should l do after I apply to JALC?
   You will receive an email with your student ID#, password information, and additional information to the email you provided on your application. After you have received the email with your ID#, you can email registration@jalc.edu or call 618-985-2828 Ext 8070 to set up an appointment with an Academic Advisor to schedule classes. After applying, you should also provide final high school transcripts or GED and proof of residency information to the Office of Admissions and Records. If you did not receive a “getting started” email, please contact the Admissions and Records Office at admissions@jalc.edu or call us at 618-985-2828 Ext 8298.
2. How do I request my official JALC transcript?
   John A Logan College uses Parchment online transcript service to send official transcripts to the destination of your choice. Click here to order a transcript now – Order my transcript through Parchment online
   Students can request transcripts through Parchment for $6.00 or order them in the Admissions and Records office in C201 for $8.00. When possible, a request should be made well in advance of the date when the transcript is needed. Transcript orders can take up to two business days to process. Visit the Request a Transcript page on our website for more information.
3. I’m not doing well in one of my courses, how do I drop a course so it does not affect my GPA?
   To drop or withdraw from a course you are currently enrolled in, you can fill out the Request to Drop Course(s) form or email admissions@jalc.edu.
4. I was administratively withdrawn from a course, how do I request to re-enroll?
   If a student has been withdrawn from a course due to excessive, unexcused absences or lack of participation in an online course, the student can appeal the withdrawal grade and request to be re-enrolled by contacting their instructor. If the instructor grants the student’s appeal to be re-enrolled, the instructor will email the Office of Admissions and Records. The Office will then officially re-enroll the student and notify the student via email.
5. Do I have to apply for graduation if I do not plan to walk in the commencement ceremony?
   Yes, although you do not intend to participate in the commencement ceremony, you must complete the Graduation Application in order to have the degree(s) awarded and noted on your official transcript. We recommend applying for graduation when you are one semester away from completing your degree. Your Academic Advisor can help you determine when to apply as well. After applying, the Office of Admissions and Records will email you an official graduation evaluation to the email provided on your application.
6. I missed the deadline to drop my course(s) with a refund; however, my reason for dropping the course(s) was out of my control and unexpected. What are my options now?
   Consistent with the Illinois Student Debt Assistance Act, a student may seek to limit their student debt when a physical or financial hardship requires the student to withdraw from the College. Examples of hardship include but are not limited to serious injury or illness; chronic illness; medical issue involving a family member that requires the student to act as a part or full-time caretaker; mental health condition; sudden or consistent lack of transportation; and significant and unexpected cost of living increase forcing the student to withdraw from courses.
   
   Students who experience one of the above situations should complete the Student Financial or Physical Hardship Appeal Form. This form should be submitted as soon as possible during the semester the student withdraws from the College, but no later than 30 days after the end of the semester. When completing the appeal, it is important to explain the situation and clearly state the desired resolution. Once the form is submitted, the Assistant Vice-Provost for Student Affairs will set up a meeting to review the request. Failure to attend the meeting and submit the required documentation to support the appeal will result in the denial of the request. Following the meeting, the Assistant Provost for Student Affairs will notify the student of the decision, via email, to the student’s college email address within five (5) business days.
   
   If the student disagrees with the decision, they have the right to submit a final appeal. The final appeal must be made within ten (10) business days of receipt of the letter outlining the decision from the Assistant Provost for Student Affairs. The appeal should include a detailed explanation outlining the reason for the final appeal and all supporting documentation. The final appeal should be sent to the Provost via email at provost@jalc.edu or regular mail. The Provost will review the appeal and set up a meeting, if necessary, to review the request. The student will be notified within five (5) business days of the decision via email to the student’s college email address. All decisions of the Provost are final.