Information Technology (IT)

Student Help Desk

Full support is available Monday through Friday from 7:45am – 4:30pm on all days that the college is open.

John A. Logan students should contact the Help Desk for the following problems:

1. You’re not able to log into your account (Volmail, MyJALC, D2L).
2. You’re not able to log into the College’s WiFi network.

Please take a look at the FAQ page under Student Resources before contacting the Student Help Desk.

Help Desk Contact Information

Phone: 985-2828 Ext. 8388
Email: helpdesk@jalc.edu